Questions about usage

Common problems

How can I know if my lenses are giving me problems?

If you carefully follow your optician’s orders and advice you shouldn’t have any serious problems with your lenses. But you should always be alert to any signs of discomfort. If your eyes start itching or become red or if the lenses irritate your eyes in any way you should remove them as soon as possible and rest your eyes till they are better. If the lenses continue to irritate, you should contact your optician for examination.

My eyes become irritated when I use lenses. What should I do?

First of all make sure that the lenses you are using are the ones you’ve been prescribed. Also make sure that they aren’t defect. Contact our customer support if you have any questions. If the problems remain remove your lenses and contact your optician for examination.

What should I do if a lens breaks while I cleans or handle it?

Through it away and take a new one. You can’t use a broken lens.

What should I do if my lenses don’t feel comfortable?

You shouldn’t use lenses that don’t feel comfortable. Make sure that the lenses you are using are the ones you’ve been prescribed. Also make sure that they aren’t defect. Otherwise, contact your optician for advice.

For new users

I have never used lenses before. Where do I start?

First and foremost make an appointment with an optician to get your lenses fitted. The optician will then recommend a lens that meets your particular needs. You will also be shown how to tend to your lenses and how to handle them correctly. You will be given a prescription, and after that you are welcome to order your lenses at Shopping4net.

Risks

What can happen if I use lenses that aren’t specifically fitted for my eyes?

It may be injurious to use un-prescribed lenses. Mostly, it will not feel right and you just won’t be able to use it. But a lens can be injurious even if it feels comfortable. If your eyes become damaged by using lenses that aren’t prescribed to you, nobody can be held responsible except your self.

Can lens usage be dangerous?

If you use contact lenses that are specially fitted for you, and if you use them as your optician ha prescribed them, it is not dangerous to use lenses. On the contrary lenses secure the physical condition for many people who can’t use glasses. Infants that are born with cataract can get specially adjusted silicon lenses after an operation.
And instead of using a patch, children with strabismus (crossed eyes) can use corrective contacts. If the eye has a visually disturbing flaw, a coloured lens can be used to cover it. For the short-sighted there are contacts that work like braces, where the lens bearer sleeps with the lens one night a week, and can see normally during the day without aid.

What can happen if I use my lenses longer than recommended?

The risks of using lenses longer than recommended vary from person to person. But they will increase if you clean them poorly and let residue build-up.

Is it dangerous if I sleep in my lenses?

To sleep in lenses that aren’t specifically meant to be slept in increases the risk of infection and inflammation. If you sleep in them often it may lead to long-term damage. If it happens by accident once in a blue moon, you make wake up with sore eyes, but it is rarely dangerous.

What happens when I sleep in my lenses?

During sleep eye movement is minimal, and the natural cleansing the eye receives when blinking isn’t as effective. That is when bacteria and residue builds up on the lens which can lead to an eye infection. Newer contacts in silicone let through more oxygen and can be slept in. Always consult your optician on how your contacts can be used.

Can I use my contacts when I have a cold?

When you have a cold or allergies you should let your eye rest, in order to prevent infection. A cold brings bacteria that can be bad for the eye. Use eye glasses during this period.

Can my eyes become injured if I don’t use my lenses?

No. In fact it’s not a bad idea to let your eyes rest and breath every once in a while and that you use eye glasses instead, if needed.